Global Disney Ambassador Program

Since 1965, Disney Ambassadors have represented thousands of cast members at our parks and resorts around the world; leading and participating in cast events, sharing cast member stories, spreading the magic of Disney in their communities, and representing their respective resorts as official spokespersons.

Global Disney Ambassador Program History

The Global Disney Ambassador Program began during the Tencennial Celebration of Disneyland, commemorating the Park’s first successful decade of operation.
During this time, Walt received many requests for media interviews and to attend numerous events.

Walt Disney standing with Disneyland Ambassador
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Considering the Tenth Anniversary of Disneyland was close at hand, he wanted to do something special to help celebrate. Recognizing the talented cast of Disneyland, the Disney Ambassador Program was born.

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Fast Facts

Learn more about the Disney Global Ambassador Program

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Since 1965, more than 240 Disney Ambassadors have represented #DisneyCastLife around the world.

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No. 1

The iconic legacy of the Global Disney Ambassador program began with Julie Reihm Casaletto, the first-ever Disney Ambassador, who began her Disney career as a tour guide at Disneyland Resort.

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Disney locations that the program now includes: Disneyland Resort, Walt Disney World Resort, Tokyo Disney Resort, Disneyland Paris, Hong Kong Disneyland, Aulani – A Disney Resort & Spa and Shanghai Disney Resort.

Meet the 2026-2027 Disney Ambassadors

The Global Disney Ambassador team represents thousands of cast members at our parks, resorts and experiences all around the world. They lead and participate in events, share cast member stories, spread Disney magic within their communities and represent their resort as an official spokesperson.

Meet 2026-2027 Disney Ambassadors Michele Mary and Oralia Neria Felix!

Michele Mary
Michele grew up in Buena Park, California and currently resides in Corona, California. The Disneyland Resort has played a huge role in Michele’s life, from visiting as a young child to working at the resort as her first job out of high school.

Michele’s Disney career started in 2000 parking cars and driving trams for Resort Transportation and Parking. After graduating with a bachelor’s degree in geological sciences from California State University, Fullerton and five years with the company, Michele left the resort to obtain a master’s degree in geology at the University of Utah. She continued to seek additional graduate education at the University of Kansas before finding her way back to the resort. After spending time on Main Street, U.S.A. as a merchandise working lead in the Emporium, Michele returned to Resort Parking and Transportation in 2024 as a salaried leader. In addition to her role at the resort, Michele has been a part-time faculty member at California State University, Fullerton, teaching courses in the geological science department. As one of the 2026-2027 Disney Ambassadors of Disneyland Resort, Michele is excited to celebrate the magic and memories Disneyland Resort cast members create every day. 

Outside of the resort, Michele is a member of a car club and enjoys participating in events that give back to the community. She loves to learn and create, listen to audiobooks and make jewelry for friends. 

Oralia Neria Felix
Oralia Neria Felix was born in Lynwood, California and grew up in Long Beach, California. She is a proud first-generation Mexican American. She earned a bachelor’s degree in theatre arts with an emphasis in performance from California State University Long Beach, and later received a master’s degree in business administration from Purdue Global University through Disney Aspire. 

She began her Disney career in 2017 as an Attractions cast member in Cars Land at Disney California Adventure Park. During that time, she had the opportunity to become a lead, trainer and scheduler. Her passion for training and leadership led her to becoming a Step Into the Magic facilitator, welcoming new cast members to Disneyland Resort in both English and Spanish. Oralia later became a training specialist with Operations Training, supporting the onboarding process. One of her proudest accomplishments was helping redesign Step Into the Magic from a one-day program to a two-day experience.

Outside of work, Oralia enjoys making memories with her family and friends. She and her friends are experts in escape rooms and planning trips to new places. She also enjoys hiking with her husband and discovering new restaurants. Oralia hopes to carry forward the legacy of the Disney Ambassador program with grace, kindness and joy. 

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Meet 2026-2027 Disney Ambassadors Kylee Withers and Phelicia Blake!

Kylee Withers
Born in Fort Worth, TX, Kylee Withers is a proud Texan whose love for Walt Disney World began with her first childhood visit. Inspired to come back as a cast member, she later began her Disney career with two Disney College Programs, where she worked as an entertainment performer and character attendant. Throughout her Disney journey, Kylee has held roles in Enterprise Technology, Commercial Strategy, and most recently, Finance supporting Disney Consumer Products. Kylee graduated from the University of North Texas as a student athlete with a bachelor’s in accounting and an MBA.

Outside of work, Kylee enjoys running, singing, VoluntEARing, and traveling. She feels grateful that Disney is a place that allows her to foster these passions and share them with fellow cast members. Serving as a Disney Ambassador is a dream come true. Kylee is honored to represent Walt Disney World during a time of unprecedented growth and looks forward to creating happiness with her Disney family.

Phelicia Blake
Phelicia Blake is a proud member of the 2026-2027 Walt Disney World Ambassador Team. She was born in Connecticut to a military family and began her Disney journey in 2015 on the Disney College Program at Disney’s Animal Kingdom Theme Park as an Africa Merchandise cast member. This role solidified her professional dreams with Disney and Phelicia returned for a second College Program at the same park this time as a Vacation Planning cast member. Following her second program, Phelicia took her passion for the guest experience to the resorts as a Concierge cast member. Since then, she has held various roles including on the VIP Tour Guide team.

Prior to becoming a Disney Ambassador, Phelicia served as a Front Office Leader at Disney’s Coronado Springs Resort. Speaking about her role as a Disney Ambassador, Phelicia says, “I am honored at the opportunity to advocate and celebrate the 80,000 cast members that call the Walt Disney World Resort home. They are the true magic of this resort, and I am thrilled to show that to the world.”

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Meet 2026-2027 Disney Ambassadors Hikaru Hamanaka and Shingo Kameda!

Shingo Kameda
Shingo Kameda is a Tokyo Disneyland Attractions cast member, welcoming guests at Beaver Brothers Explorer Canoes, Mark Twain Riverboat, and Tom Sawyer Island Rafts. Driven by a passion for creating smiles and memorable moments, Shingo has built a career around delivering warm, guest‑focused experiences. As a Tokyo Disney Resort Ambassador, Shingo looks forward to working alongside fellow cast members to share happiness with guests both near and far. 

Hikaru Hamanaka
Hikaru Hamanaka is a Tokyo DisneySea Attractions cast member, serving guests at Rapunzel’s Lantern Festival and Fairy Tinkerbell’s Busy Buggies. Inspired by a lifelong dream of becoming a Tokyo Disney Resort Ambassador, Hikaru is dedicated to spreading happiness through meaningful guest interactions. Having experienced many special moments at Tokyo Disney Resort, Hikaru is now excited to help create those same joyful memories for guests and cast members alike. 

Meet 2026-2027 Disney Ambassadors Agathe Soul and Mónica Cosson!

Mónica Cosson
Originally from Mexico, Mónica is a trained psychologist with a master’s degree in psychoanalytic psychotherapy. She arrived in France in 2020 and soon began working in retail, before joining Disneyland Paris in 2022 as a receptionist at the Disney Sequoia Lodge. Two years later, she took part in the reopening of Disneyland Hotel and was chosen to join the Castle Club team, where she now welcomes guests at the heart of one of the resort’s most iconic locations.

That same year, Mónica represented Disneyland Paris at the Best Receptionist of France contest, where she earned third place. A recognition that stands out as a key milestone in her journey. In 2025, she added to this achievement by completing the VIP Guide training program, further broadening her expertise in the art of hospitality. For her, becoming a Disney Ambassador is a natural extension of this path: meeting people, creating connections, and proudly representing the diversity of talent at Disneyland Paris.

Agathe Soul
Originally from Aix-en-Provence, Agathe visited Disneyland Paris several times during her childhood, up until the age of 7. She returned at 18, with one clear idea in mind: to fulfill her childhood dream and become a cast member. She began in Guest Flow during the Lion King and Jungle Festival, supporting the teams in charge of welcoming guests and ensuring their safety. She then joined Indiana Jones and the Temple of Peril as an attraction host. In 2020, she decided to pursue professional training as a makeup artist in Paris, always with the idea of one day returning to Disneyland Paris.

A few months later, she rejoined the resort at Pirates of the Caribbean, before moving in 2023 to the Cosmetology division, which had been her dream since the very beginning. She has contributed to several key seasons at the resort, including Halloween, Christmas, and the 30th Anniversary, and today works on Disney Stars on Parade. For Agathe, becoming a Disney Ambassador is a way to shine a light on the cast members who have inspired her, to celebrate the diversity of talent, and to proudly represent all those who bring the magic to life. Especially with the upcoming opening of Disney Adventure World.

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Meet 2026-2027 Disney Ambassadors Charlotte Wong and Daniella Rocca!

Charlotte Wong
Among her fondest memories was watching the classic musical “The Golden Mickeys.” The story of Bebe—a character who dares to chase her dreams and shine on stage—left a lasting impression. It embodied the power of friendship, courage, and planted the seed of becoming a “Disney Magic Maker” in her heart. 

Born and raised in Hong Kong, Charlotte grew up as an only child in a protective home—but she was never one to stay sheltered. Determined to carve out her own path, she joined communications & public affairs in 2022, driven by her passion for storytelling through photography and videography. From a summer intern to a publicity assistant, she captured treasured moments in the resort and was entrusted with the role of one of HKDL’s content creators. Charlotte also supported the opening of the World of Frozen and helped promote “The Most Magical Party of All!” 

With her boundless passion, and having grown up with Hong Kong Disneyland as a meaningful part of her childhood, the stories at the resort have continually encouraged her to dream boldly. Embracing the energy and innovative spirit of her generation, she is focused on strengthening connections among cast members and sharing the magic of Disney far and wide. By sharing her own journey, Charlotte hopes to inspire others to bravely pursue their dreams and ensure Disney’s unique charm continues to shine brightly, inspiring generations to come. 

Danielle Rocca
Daniella Rocca has also found her dream stage at HKDL. Daniella joined entertainment in 2022 as a performer, captivating guests with her vibrant energy and storytelling talents across various corners of the park. During the 20th anniversary celebration, she performs in the resort’s largest-ever parade, “Friendtastic!”, where she uses music and dance to transcend language barriers and connect deeply with guests and fellow cast members alike.

With Caribbean and Spanish heritage, Daniella grew up in a multicultural environment that shaped her deep appreciation for inclusion and empathy. At Hong Kong Disneyland—where cast members and guests represent a wide range of cultures and backgrounds—she has witnessed firsthand the power of respect and harmony. That experience inspired her to pursue the Disney Ambassador role, with a focus on ensuring every cast member and guest feels accepted, respected, and a true sense of belonging.

With her vibrant and cheerful personality, Daniella is embracing her role as an Ambassador, aiming to inspire others through her warmth and positive energy. She is committed to helping cast members from diverse cultural backgrounds feel more at home within Disney’s inclusive family. Additionally, Daniella actively participates in Disney VoluntEARS activities, spreading the magic of Disney to every corner of the community.

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Meet 2026-2027 Disney Ambassadors Ivy Chen and Eji Gugu!

Ivy Chen
Ivy Chen is a stage manager from the Shanghai Disney Resort Entertainment Team. With her optimistic and cheerful personality, as well as her excellent communication skills, she inspires everyone around her with her passion at work. Ivy is an active Disney VoluntEAR, sharing the magic and joy of Disney in a variety of activities. In her Disney Ambassador term, she looks forward to carrying her love for Disney to create even more magic for everyone she meets!

Eji Gugu
Eji Gugu is a vocalist from the Entertainment Team, and since joining Shanghai Disney Resort, he has brought so much joy to guests with his performances. He is optimistic, supportive, and courageous in embracing challenges and exploring new opportunities. Eji is excited to bring all of this and more to his role as Disney Ambassador!

Meet 2026-2027 Disney Ambassador Shawny Morey!

Shawny Morey
Shawny Morey is the 2026/2027 Disney Ambassador for Aulani, A Disney Resort & Spa. An Aulani cast member since 2013, she also concurrently works as the Family & Adult Program Guest Service Manager at the Pau Hana Room, the resort’s guest activities center. As Aulani Ambassador, Shawny acts as official host to resort guests, and represents the more than 1,700 Aulani cast members, celebrating their stories.

Shawny’s Disney career has included hourly and salaried roles at Aulani, including restaurant hostess, character performer and sales assistant. She has served as a facilitator for Traditions and Spirit of Aulani, helping to welcome new cast members and teaching them about the history of The Walt Disney Company and Aulani’s connection to Hawaiian culture. She also serves on E Lei Mau, Aulani’s health and wellness advocacy committee, and was named a Cast Member of the Quarter in 2017. When not at Aulani, Shawny loves spending time with her family, including her husband Andrew and two sons, Walt and Roy. She also enjoys baking, trying new desserts and traveling.

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