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Employee Experience

This is Disney.

The magic of Disney is brought to life by the dedicated teams who work both “onstage” and behind the scenes, greeting guests and dreaming up the next big Disney idea. It’s their combined creativity, innovation, and passion that is the heartbeat of Disney’s multi-generational connection to fans all over the world. 

Caring for Our 185,000+ Employees

We care for our cast, crew, Imagineers, and all employees around the world by providing a variety of resources that help them live well and realize their goals, from personal benefits like family care and wellbeing resources, to a wide array of career development opportunities.

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Competitive Pay & Benefits

We offer a leading employment package of wages and benefits, including high quality health care coverage for eligible employees and their families starting on the first day of work.

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Support for Every Stage

From flexible time-off options and childcare assistance programs to financial education and services through Partners Federal Credit Union and a variety of emotional wellbeing resources, we support life at all stages — inside and outside of work.

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Career Development

We provide a wide range of skill-building opportunities, in addition to Disney Aspire — an education investment program for eligible hourly employees that pays tuition upfront at more than 10 accredited U.S. institutions.

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Unique Disney Perks

Employees enjoy complimentary theme park admission and merchandise discounts, film screenings, attraction previews, and exclusive employee recognition events like service anniversary celebrations at our Disney parks.

We Create Happiness

Meaningful Moments that Last a Lifetime
Our cast members are the spark behind every magical moment and memory made for guests while visiting a Disney location.

Did You Know?

Disney parks enable our cast to build critical skills and fuel their long-term growth

6 out of 10

Managers began in hourly operations roles at Disneyland and Walt Disney World Resorts.

6 out of 10

Managers began in hourly operations roles at Disneyland and Walt Disney World Resorts.

9,400

Hourly employees are enrolled in Disney Aspire, a U.S. program that covers tuition.

9,400

Hourly employees are enrolled in Disney Aspire, a U.S. program that covers tuition.

1 Million+

Cast compliments were submitted by guests using the Disney Experiences mobile app in 2025.

1 Million+

Cast compliments were submitted by guests using the Disney Experiences mobile app in 2025.

11+ Years

Average tenure for professional, leadership, and skilled-labor employees at U.S. park sites.

11+ Years

Average tenure for professional, leadership, and skilled-labor employees at U.S. park sites.

6 out of 10

Managers began in hourly operations roles at Disneyland and Walt Disney World Resorts.

6 out of 10

Managers began in hourly operations roles at Disneyland and Walt Disney World Resorts.

9,400

Hourly employees are enrolled in Disney Aspire, a U.S. program that covers tuition.

9,400

Hourly employees are enrolled in Disney Aspire, a U.S. program that covers tuition.

1 Million+

Cast compliments were submitted by guests using the Disney Experiences mobile app in 2025.

1 Million+

Cast compliments were submitted by guests using the Disney Experiences mobile app in 2025.

11+ Years

Average tenure for professional, leadership, and skilled-labor employees at U.S. park sites.

11+ Years

Average tenure for professional, leadership, and skilled-labor employees at U.S. park sites.

What Employees Say & Why They Stay

Disney has a proud history of providing a fulfilling work environment. According to a recent internal survey of Disney Experiences cast members, here are the top reasons why they love their jobs.

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Making a Difference

Cast members believe their contributions leave a positive, lasting impact on guests and their surrounding communities.

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Pride in Their Work

Disney’s high-quality entertainment, innovative experiences, attention to detail, and world-class guest service are points of pride for cast members.

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Doing What They Love

Cast members say they’re able to do something they love in their daily jobs.

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Strong Sense of Purpose

The belief that what cast members do to create happiness for millions of guests around the world matters.

… and, Employees Recommend Disney as a Great Place to Work!

Who Works at Disney Experiences?

When working at Disney Experiences, you’ll see employees referred to in a few different ways, such as cast members, crew members, and Imagineers.

The unique naming conventions at Disney all started with Walt Disney’s vision and his use of theatrical terms to describe the unique environments at Disney theme parks where stories came to life. He referred to the areas where guests would be as “onstage,” while operations support were “backstage,” and all employees — no matter where they worked — played a role in the show… and that’s why they’re called cast members.

Learn more about each term.

A Disney Cast Member is any employee contributing to the Disney experience — when that’s at a Disney park, store, restaurant, resort hotel or other Disney destination — with the collective goal of delivering happiness and memorable moments for guests from around the world.

A Disney Crew Member is an employee that lives and works onboard a Disney cruise ship in a variety of positions that help create magic at sea for guests. These positions include engineers, performers, navigational officers, dining room servers, stateroom attendants, and many more that support the overall operation of the ship and the guest experience. 

Disney’s Imagineers are the employees that make up Walt Disney Imagineering — the artists, writers, architects, engineers, scientists and other areas of expertise that work together to bring to life Disney theme parks, resort hotels, attractions, theme park live entertainment shows and spectaculars, cruise ships, and real estate developments worldwide. 

Yes, Disney has a proud history of hiring and supporting military veterans. Disney’s respect and appreciation for the U.S. Armed Services began with founders Walt and Roy O. Disney, who served during and after World War I. Roy served in the U.S. Navy while Walt served with the Red Cross Ambulance Corps. We recognize the commitment and dedication it takes to serve our country, both as a military personnel and military spouses, and value the leadership skills and sense of purpose it has instilled in you. Through our “Heroes Work Here” initiative, we encourage U.S. Military veterans to explore open opportunities and discover where a career with Disney can take them.

Granting a Wish Every Hour of Every Day

 Disney is honored to be the world’s largest wish granter for Make-A-Wish, with more than 150,000 wishes granted over the past 40 years. Those numbers come alive in moments created to wrap families in joy when they need it most. Cast members work in harmony to craft every detail of the experience and serve as wish-granting volunteers.
For all who help make each wish happen, the experience isn’t just part of their job; it’s one of the most rewarding and meaningful moments of their lives.

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Eligibility for benefits, perquisites and other programs vary by offering.